Caller ID
Link your phone line to your EPOS system.
This is an add on feature and requires additional supplied hardware to connect your digital phone system to EPOSENSE.
Use caller ID to identify regular customers, whose Contact Information and Past Order history is stored in the in-built Customer Database within EPOSENSE.
Inbound calls will automatically ‘screen pop’ a Customer record, particularly useful for a Takeaway business providing a collection or delivery service.
Key Benefits
Personal Approach
Add specific Customer notes
Past orders recorded against Customer name, easily recalled and repeated
Speed up orders & provide accurate delivery information
Reduced errors and increased profits